Valued Cardholders:
Please note that your Wirecard North America issued prepaid debit cards will continue to work, as always. Your funds remain safe and protected at our US and Canadian partner banks - Sunrise Banks, Fifth Third Bank and Peoples Trust, who also hold the relationships with Mastercard and Visa. Wirecard North America is a separate business from Wirecard AG and Wirecard Card Solutions Ltd., and no Wirecard entity has access to cardholder and client funds.

IMPORTANT: Our Card Services Team will NEVER contact you by phone, email or text message for your card information, like your card number or PIN (if you have one) unless you contact us first. To protect yourself please do NOT provide your card information to anyone.

Password Update Notice

Wirecard recommends resetting your password periodically to ensure an optimal level of security and decrease the opportunity for identity theft.

Please note that when you access your account online you may be required to provide additional verification as a secondary proof of your identity. This requirement protects your personal information from unauthorized access.


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